Services – Turfway Entertainment Management Group

Our Comprehensive menu of services offers every aspect of opening and operating your business including:

MARKET AND FEASIBILITY STUDIES
INITIAL DESIGN AND PLANNING
START-UP ANNUALIZED SALES PROJECTIONS
ESTABLISH AND INTEGRATE EFFECTIVE MARKETING TECHNIQUES
CONCEPT DEVELOPMENT
NEW CONCEPT INTEGRATION

ANNUAL BUDGET
GAMING PURCHASING LIAISON
CONTRACT NEGOTIATIONS
COST CONTROL AWARENESS AND IMPLEMENTATION
MANAGEMENT RECRUITING AND TRAINING
EMPLOYEE TRAINING

MENU DEVELOPMENT AND DESIGN
HUMAN RESOURCE NEEDS
BRAND POSITIONING AND LOGO DESIGN
CORRECTIVE OPERATIONAL EFFICIENCIES
CUSTOM HANDBOOKS AND MANUALS

Sales Performance

CREATE PRICING STRUCTURE OF BANQUET MENU WITH ASSOCIATIVE COST
CREATE DETAILED SALES BUDGET AND PROJECTIONS FOR FISCAL YEAR
CREATE DECLINING BUDGET FOR ALL COST CATEGORIES
CREATE PRICING STRUCTURE OF BANQUET MENU WITH ASSOCIATIVE COST

CREATE DETAILED PRE-OPENING OPERATIONS/TRAINING BUDGET
CREATE PRICING STRUCTURE FOR ALL GAMING WITH ASSOCIATE COST
CREATE DETAILED PROFIT AND LOSS STATEMENT FOR FISCAL YEAR
SOURCE AND INTEGRATE ADEQUATE SOFTWARE FOR OFFICE ADMINISTRATION

SOURCE AND INTEGRATE POS SOFTWARE SYSTEM FOR ALL FOH ACTIVITY
OVERSEE INTEGRATION OF ALL SOFTWARE COMPONENTS INTO POS SOFTWARE
ESTABLISH SYSTEMS FOR SECURITY OF ALL ADMINISTRATION ACTIVITIES

Pre-Opening Marketing

CREATE CUSTOMIZED LOGOS
CREATE PRE-OPENING MARKETING PLAN
DESIGN WEBPAGE

CREATIVE DESIGN LIAISON
SOCIAL MARKETING CREATION INCLUDING FACEBOOK AND TWITTER
CREATE EVENT SALES FLIERS/BROCHURES

RECRUIT AND TRAIN PROMOTIONS/MARKETING MANAGER
SET UP COMMUNITY INVOLVEMENT CAMPAIGNS
ESTABLISH VENDOR RELATIONSHIPS

Front-End Contract Negotiations

SODA N/A BEVERAGE
FOOD PURVEYOR
ALCOHOLIC BEVERAGES
SMALL/KITCHEN/BAR WARES
DISH EQUIPMENT
CHEMICALS
GREASE (IF NEEDED)
PREVENTATIVE MAINTENANCE ON EQUIPMENT
PEST ELIMINATION
UTILITIES
WEBSITE

- EMAIL CAMPAIGNS
- MEDIA
- REVENUE SHARES (IF ANY)
- PAYROLL PROCESSING COMPANY
- CREDIT CARD PROCESSING
- GAMING SOLUTIONS
- EMPLOYEE INSURANCE (IF ANY)
- 401K (IF ANY)
- ATM
- EVENT SALES CONTRACTS

REDEMPTION PRIZING
BANKING
TRASH/RECYLING
ELEVATOR REPAIR/PREVENTITIVE MAINTENANCE (IF ANY)
MARKETING
POINT OF SALE
LINEN
DIRECTV
PPV EVENTS
PHONE/INTERNET SERVICES

Kitchen

MANAGEMENT RECRUITING/HIRING
OFF-SITE TRAINING OF MANAGEMENT STAFF IN WORKING ENVIRONMENT
HOURLY STAFF RECRUITING/HIRING
ONSITE MANAGEMENT/STAFF TRAINING
UNIFORM CREATION/ORDERING
CREATION OF BOH HANDBOOK
CREATION OF BOH TRAINING MANUALS
DESIGN AND LAYOUT OF BACK OF HOUSE OPERATIONS
KITCHEN EQUIPMENT PURCHASING LIAISON

BANQUET SUPPLIES ORDERING
– Order guide created with PAR levels
KITCHEN WARES INITIAL ORDER PURCHASE
– Order guide created with PAR levels
INITIAL KITCHEN FOOD ORDER PLACED
– Order guide created with PAR levels
INITIAL PRODUCE ORDER PLACED
– Order guide created with PAR levels

CHEMICAL ORDER GUIDE CREATION
CUSTOM MENU CREATION-RESTAURANT
ORDER EVENT SALES MENUS
CUSTOM RECIPE CREATION
SYSTEMS CREATION FOR PREPPED ITEMS AND ROTATION
ORDER GUID CREATION AND IMPLEMENTATION
INVENTORY SHEET CREATION
INVENTORY CONTROLS IN PLACE

Front Of House

MANAGEMENT RECRUITING/HIRING
OFF-SITE TRAINING OF MANAGEMENT STAFF IN WORKING ENVIRONMENT
HOURLY STAFF RECRUITING/HIRING
MANAGEMENT RECRUITING/HIRING
OFF-SITE TRAINING OF MANAGEMENT STAFF IN WORKING ENVIRONMENT
UNIFORMS CREATION/ORDERING
CREATION OF OPTIMAL PLAYING FIELD PER VENUE
CREATION OF HANDBOOKS

CREATION OF HOURLY MANUALS PER DEPARTMENT
ORDERING OF PAGING SYSTEM
ORDERING OF CAMERA SYSTEM
DESIGN AND LAYOUT OF RESTAURANT
POINT OF SALE LIAISON
POS DESIGNATION/LOCATION
AUDIO VISUAL PURCHASING LIAISON
FURNITURE PURCHASING LIASON
SERVICE STATIONS SET UP
FLOOR CHARTS CREATED
SIDE WORK CHARTS CREATED

- INVENTORY SHEET CREATION/EXECUTION
  – Inventory controls in place
- SMALL/BAR WARE OPENING ORDER
  – Order guide creation with PAR levels
- LINEN OPENING ORDER
  – Order guide creation with PAR levels
- ALCOHOL OPENING ORDER
  – Order guide creation with PAR levels
- MISCELLANEOUS ORDERING
  – Balloons/Ribbon
  – Kid friendly items such as crayons/cups/ECT.

Event Sales

EVENT STAFF RECRUITING/HIRING
OFF-SITE TRAINING OF ESM IN WORKING ENVIRONMENT
ONSITE ESM TRAINING
CREATION OF HANDBOOKS
CREATION OF TRAINING MANUALS
OFFICE SETUP WITH SYSTEMS IN PLACE
CONTRACTS CREATED
SOFTWARE CREATED AND CUSTOMIZED

- EVENT PLANNING PACKETS CREATED/ORDERED
- ESTABLISH HOTEL AND RESTAURANT RELATIONSHIPS
- INTRODUCTIONS TO LOCAL GOVERNMENT OFFICES AND DIGNITARIES
- MEMBERSHIPS ESTABLISHED
  – Local chamber of commerce
  – Local restaurant association
  – Local convention and visitors bureau membership (if any)

PLAN FRIENDS AND FAMILY NIGHT
CREATE/MAIL INVITES
INTRODUCTION/COLD CALLS TO LOCAL BUSINESSES
BANQUET SUPPLY INVENTORIES
CREATE BIRTHDAY PACKAGES/ORDERED
MEDIA RELATIONS

Amusements

GAMING MANAGEMENT/TECHNICIANS RECRUITING/HIRING
OFF-SITE TRAINING OF MANAGEMENT/TECHNICIANS
ONSITE TRAINING OF MANAGEMENT/TECHNICIANS
CREATION OF HANDBOOKS
CREATION OF TRAINING MANUALS
CREATION OF PREVENTIVE MAINTENANCE GUIDE

OVERSEE SETUP OF ALL GAMING VENUES
OVERSEE IMPLEMENTATION OF GAMING CARD SYSTEM AND BOH COMPUTER
ORDER VIDEO GAME CARDS
– Order guide created with established PARs
ORDER TICKETS WITH LOGO
– Order guide created with established PARs

ORDER RECEPTION ITEMS
– Order guide created with established PARs
ESTABLISH POS LOCATIONS
ORDER MISCELLANEOUS PARTS FOR ALL EQUIPMENT
– Backup parts
– Light Bulbs | Establish PAR levels
– Bowling shoes/balls | Establish PAR levels
– Bowling/Billiards | Additional supplies